Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Each ticket that you send to our client assist team will be handled within up to one hour. The basic issues will be addressed straight away. Nonetheless, if the service inquiry you have posted needs help from a qualified technician, we’ll send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Tech Help And Support Service

  • We are online for you day and night to provide you with information and client support and also to aid you with any trouble that you might stumble upon whilst organizing your virtual server. We can easily support you with all installed in advance packages, like your Operating System, server administration panel (with respect to the VPS type) and the Hosting Control Panel produced 100% by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Hosting Control Panel that is provided at no cost with your VPS provides you with an internal collection of articles. There’s a variety of illustrative how to posts and a collection of step by step video tutorials that illustrate all the general site managing duties. You can use them by hitting the Help or Video buttons in the upper right corner of each Control Panel section.