1 hour ticket response
Prompt support is our dominant objective and this is the reason why we’ve got a team of seasoned customer service technicians who are prepared to offer a fast answer to any question that you may have. Just post your trouble ticket from the Hosting Control Panel and we will get back to you within 60 minutes at the latest. In fact, we strive hard and aim for a twenty–minute technical support ticket response time.
A Premium Technical Support Service
Each member of our customer care team has several years of experience in the Linux web hosting services sphere and the vast majority of them have been with us for at least 5 years. They are all eager to respond to all your questions in the most efficient way possible.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how to use a particular feature, we have included a really user–friendly Help Center section in your Hosting Control Panel. You can browse through a wide collection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. library or watch our step–by–step video tutorials.
