When your web hosting service provider offers live chat support, you'll be able to talk with a representative live and learn useful information or get a problem resolved in a very timely manner. The key advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with world wide web access, so that you will not pay any rates in the event that you're in another country or state. What's more, it is simpler to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to give to the other side on the telephone. The live chat is also a considerably faster approach to contact the hosting provider's support crew as compared to using a ticketing system. Last, but not least, in the event that some situation requires some more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, so that you will not waste time - something that is not possible if you're on the phone.

Live Chat Support in Web Hosting

Along with the telephone and ticket support, we provide live chat support as well. You'll be able to get in touch with us every day, which includes holidays and weekends, and we can give you more details about the Linux web hosting services that we provide in case you are not among our customers yet, or about general and billing questions if you already have an account. Though for entirely technical issues you'll have to open a trouble ticket to our tech support, because such issues will require extra time to be resolved, you can still contact us on our live chat for some tech details. For instance, we can assist you to set up an email address in your e-mail client or troubleshoot numerous issues, saving you lots of time. Even when our phone lines are already off for the day, you will be able to speak to a live person.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all our Linux semi-dedicated services, you are able to get the replies for any questions you have or have various troubles taken care of in no time. The service is available every day, so that you'll be able to speak with a representative even on holidays and weekends. In the event that you're unsure which package would be better for your web sites or if our outstanding cloud hosting platform covers some system requirements, you can join our live chat before purchasing anything. If you're an active customer, you are able to get more information about billing issues, account settings along with a variety of common tech troubles you may encounter, for instance when you are unable to install an email account in a client on your computer system. Our live chat will save you lots of time regardless where you are or when you get in touch with us.