Besides having more system resources, a reason why you may get your own server and use it instead of a shared Internet hosting plan is the fact that you'll be able to install and run a large selection of software. With a shared account, you can use applications, which don't need root access and aren't installed server-side, so in the event that you need specific software for your Internet sites, you cannot install it on a shared server. This is not the situation with a hosting server of your own where you could install everything you wish. The downside is that you may not have much experience and handling your own server is more difficult that managing a shared Internet hosting account in which the company handles the majority of things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time that you encounter any problems with the management of your machine.

Installation and Troubleshooting in VPS

The upgrade can be acquired with all virtual private server plans we offer and you can add it either during the signup or anytime later using your billing CP. It comes with 60 minutes of custom work on your web server, so our admins can easily aid you with software installation or setup. They can also troubleshoot any piece of software that you have already installed if it doesn't work properly, so you'll not have to waste time to figure out what's wrong because they can aid you in a very quick and skilled way. As this is a one-time upgrade, you could get it just if you need it and if a given task takes shorter time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful when you are unable to do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all our dedicated hosting and as long as you add it, our experienced admins shall be able to aid you with everything on your server. Including installing any third-party software which you may want to use on the server and troubleshooting any script which performs poorly or does not run at all. Our upgrade features 1 hour of work and in case a particular task is not very time-consuming, we shall add the remaining time to your account. You shall be able to see how many minutes are left in your billing Control Panel and use them when you require help again. The Installation & Troubleshooting upgrade can be ordered at any time, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support later on, you'll be able to add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but if you require additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the very best feasible way.